How do I...
If the crime you are reporting is an emergency, call 9-1-1.
If the crime you are reporting is not an emergency, you can call the non-emergency line at 604-525-5411 or attend our Front Counter at 555 Columbia Street, New Westminster, BC.
New Westminster – The New Westminster Police Department is warning the public that our non-emergency number, 604-525-5411, is currently being spoofed by fraudsters to contact people with the objective of obtaining their personal information. The fraudsters are using technology to make it appear as if the incoming call is from the New Westminster Police Department. If the call is answered, the fraudster may fabricate an officer’s name and badge number to attempt to gain trust and obtain sensitive personal information.
The New Westminster Police Department is recommending people protect themselves by following these steps:
- Do not provide personal information over the phone.
- Do not be intimidated by any demands made by the caller.
- End the call.
- Verify the credentials of the caller by calling our non-emergency phone number at 604-525-5411. Do not call back using any phone numbers provided to you by the fraudster.
“As of this morning we’ve had callers as far away as Toronto asking to confirm if the call made to them was real,” stated Sergeant Andrew Leaver. “Approximately thirty people this morning have called us about suspicious calls from someone claiming to be one of our officers.”
The New Westminster Police Department is monitoring the situation and asks community members to share news of this scam with friends and loved ones.
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CONTACT PERSON: Hailey Finnigan
EMAIL: communications@nwpolice.org
